UCRYA delivers software solutions answering specific challenges of telecommunication companies.
- Mobile carriers
- Landline service providers
- VoIP service providers
- Broadcasting companies
PACKAGED PRODUCTS CUSTOMIZATION
By providing ad-hoc development and configuration, our team introduces off-the-shelf solutions into your infrastructure.
CUSTOM PRODUCT ENGINEERING
From customer self-service apps to enterprise systems, we engineer tailored solutions that enjoy load‑resistance and security.
We develop middleware for data exchange across network resources, line-of-business apps, external services and remote devices.
We set up operational monitoring and analysis solutions, while providing 24/7 support and administration of your infrastructure.
SERVICE LIFECYCLE MANAGEMENT
From service delivery to customer support, UCRYA’s expertise spans across multiple telecom solutions for end-to-end subscriber provisioning. We equip applications with customer intelligence and reporting, supplying you with insight for personalized service offering and revenue analytics.
- Network inventory
- Mediation software
- Security management
- Service delivery
- Fault management
- Traffic flow analysis
- Service modelling
- Service delivery
- Customer engagement
- Performance management
- Service enhancement
- Call centers
- Debt collection
- Convergent billing
- IVR systems
- Self-service apps
- Order management
UCRYA brings in multi-disciplinary expertise to help you expand beyond the basic service offering. Provision your subscribers with infotainment and utility services that leverage third-party APIs, and benefit from automated accounting and billing.
- Location-based services
- Media streaming
- Online gaming
- Voice recognition
Relying on the ISO FCAPS model, we build network management solutions that empower telecom companies to configure and monitor their pool of physical and virtual network resources, while ensuring a high level of service availability, reliability and security.
Network diagnostics, trouble ticketing, network recovery, self-healing
Change management, database orchestration, programmable network provisioning
Network resource distribution across service setups, rule-based billing
Bandwidth utilization, resource availability monitoring and reporting
AAA-based access management, firewall inspection, fraud detection
ADDRESSING TELCOS IMPERATIVES
We deliver performance monitoring, bandwidth stabilization and customer intelligence solutions, to safeguard high level QoS and QoE, minimize connection outage and provide insights for services omnichannel improvement.
To prevent subscriber data from being compromised, UCRYA builds intrusion detection and security events management systems, data loss prevention appliances, threat-focused firewalls, while capitalizing on multi-layer data.
Applying data mining and machine learning technologies, we develop fraud detection and revenue assurance systems that continuously analyze behavioral patterns, record call and transaction details, alarm and block fraud.
Besides telecom-specific solutions, we implement, deploy and modify custom enterprise systems for operations automation and unified orchestration, and enable data interchange across them.
Self-service subscriber invoicing and support
Workflows arrangement and tracking the output of every investment
Subscriber data systematization and client history management
Organized repository of legal, technical and business documentation
- Partner Portal
Centralized collaboration of distributed peering carriers
PUSHING TELECOM INFRASTRUCTURES TO THE CLOUD
UCRYA enables cloud architectures to automate resource utilization and service lifecycle management of communication service providers.
By developing ad-hoc middleware, our experts perform network functions virtualization, disburdening clients from having custom hardware appliances for each network function and assuming elastic scalability that cloud platforms offer.
ENTERPRISE SERVICE BUS
Telecom ESB provides for data synchronization across disparate business critical systems — monitoring and analytical systems, network administration solutions, enterprise apps, client and partner portals.
We have the right expertise to implement a custom messaging bus leveraging REST, SOAP and HTTP protocols, that will streamline your operations and reduce human errors.
Self Service Portal Network Management
Payment Partner Management
Debt Collection Service Delivery Management
UCRYA’s Telecom QA Center of Excellence utilizes a complex testing framework to safeguard compliance of telecom solutions with industry standards, regulations and your business direction.
- Acceptance testing
- Performance testing
- GAP analysis
- Integration testing
- Security testing
- Test automation